Korean Speaking Mental Health Case Manager
Full Time • KFAM
Benefits:
- Life Insurance
- Paid Sick Leave
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
JOB DESCRIPTION: Korean American Family Services (KFAM) is a non-profit organization specializing in gender-based violence, mental health, and foster/adoption services to API immigrant families. KFAM is seeking a Korean-speaking case manager to work under the supervision of Mental Health Program Director. Case manager is responsible for providing case management services for mental health counseling clients as well as some administrative support.
JOB REQUIREMENTS:
• Provide case management and rehab needs to assist mental health clients and submitting documentation following department guidelines and standards
• Advocate on behalf of clients and/or their children with government agencies, schools, medical providers and other service providers.
• Provide linkage and referrals to resources such as legal aids, housing, and etc.
• Answer phone and email inquiries for mental health services
• Complete all admissions paperwork and prepare client files for therapists
• Verify eligibility for benefits for each patient (e.g. – DMH, medical insurance)
• Assist with scheduling medication service appointments for the nurse practitioner
• Assist with outreach events
• Provide translation services as needed
• Other duties as assigned
QUALIFICATIONS:
• Must be Bilingual in Korean
• Bachelor’s degree in related field, preferred
• Must have strong organizational skills, be good at multi-tasking, and detail oriented
• Must have strong interpersonal and communication skills—good at working with people
• Customer service or administrative support experience, a plus
• Must have driver’s license, insurance and be willing to drive, as needed
JOB REQUIREMENTS:
• Provide case management and rehab needs to assist mental health clients and submitting documentation following department guidelines and standards
• Advocate on behalf of clients and/or their children with government agencies, schools, medical providers and other service providers.
• Provide linkage and referrals to resources such as legal aids, housing, and etc.
• Answer phone and email inquiries for mental health services
• Complete all admissions paperwork and prepare client files for therapists
• Verify eligibility for benefits for each patient (e.g. – DMH, medical insurance)
• Assist with scheduling medication service appointments for the nurse practitioner
• Assist with outreach events
• Provide translation services as needed
• Other duties as assigned
QUALIFICATIONS:
• Must be Bilingual in Korean
• Bachelor’s degree in related field, preferred
• Must have strong organizational skills, be good at multi-tasking, and detail oriented
• Must have strong interpersonal and communication skills—good at working with people
• Customer service or administrative support experience, a plus
• Must have driver’s license, insurance and be willing to drive, as needed
Compensation: $48,000.00 - $55,000.00 per year
Our Mission
KFAM's mission is to empower underserved Korean American and Asian Pacific Islander families through culturally responsive programs.
Why KFAM?
Since its inception in 1983, KFAM has provided assistance to tens of thousands of Korean Americans—particularly women, children, immigrants, and low-income families. KFAM specializes in providing linguistically and culturally appropriate services through its multilingual and multicultural staff.
Our History
KFAM was founded in 1983 by immigrant Korean women inspired by the vision of Dr. Tae Young Lee, Korea’s first female attorney, an early advocate of the rights of women, and the founder of the Legal Aid Center for Family Relations in Korea. KFAM opened its doors to offer hope and help for immigrant families devastated by economic hardships, immigration stress, and family strife.
The original mission and vision live on through KFAM’s broad range of family intervention, mental health, and social services that provide an important safety net for families and community members. Our dedicated, skilled team of multilingual staff and volunteers serve over 10,000 adults and children each year with quality, culturally responsive services and passionate care that speak directly to the challenges among immigrant families undergoing trauma or adaptation stresses. Our services truly provide a vital safety net for resource-poor families without access to care.
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